About Us
Providing Trusted IT Support to the Greater Edmonton Area since 1998
Our mission, and promise, is to provide professional IT solutions for companies, organizations and people at an upfront, transparent price so you can focus on your passion without worrying about IT issues.
Headquartered in Fort Saskatchewan Alberta, EagleRock Computer has provided Trusted IT Support since 1998 to The Greater Edmonton Area and client remote offices throughout Canada. Our technicians set the industry standard in quality and customer service. At EagleRock Computer we believe it is about more than just technology, it’s about the people.
Our team.
Greg Richardson
Founder & CEO
Greg Richardson is a man who prefers actions with tangible results rather than promises and words. As a holder of a certificate in Project Management, an arsenal of self-taught skills and perseverance like no other, Greg upholds the basic tenets of business in order to produce results based on realistic goals and action plans. Regardless of the tasks, Greg ensures that the people are taken care of and excellent results are produced.
Greg began working at the age of twelve and held many positions throughout the years. His work ethic and desire to succeed encouraged Greg to make the move from Vancouver to Edmonton towards greener pastures. Once in Edmonton, Greg Enrolled in NAIT night classes to study business. It is here that Greg found a passion for programming. A few sub-Contracting jobs and eleven years of programming later, Greg incorporated his own company in 1998 – EagleRock Computer. The years to follow saw company acquisitions, business wins, business losses and of course economy downturns. 2013 brought hardship and the relocation of company headquarters to Fort Saskatchewan, Alberta. Greg worked tremendously hard and was able to persevere on. Since that time, EagleRock Computer has experienced growth for eight consecutive years and now boasts a team that is 7 members strong.
Greg, functioning as president of EagleRock Computer, has shown beyond doubt that he is perfect for the job. The values Greg has carried out through business overlap into his personal life. This is best represented through the loving relationship Greg shares with his two step-daughters and four amazing grandchildren. Greg is caring, honest, reliable and always lives and works by one phrase “Anything worth doing is worth doing right”.
Brian Slaney
Senior Technician
Brian’s private sector work experience covers small private businesses to large international corporations. His Public sector work includes working with the Alberta Provincial Government in Sustainable Resource Development, Alberta Environment, Service Alberta, International Relations, and Aboriginal Relations. Brian also spent 4 years working for the Elk Island Public School Board as Senior Technician and Supervisor. He is proud to work with EagleRock Computer, a local business serving Edmonton and Area, across Canada and internationally.
Brian was born and raised in Labrador City, NL. After graduating high school, he moved around the country working in mining and construction from Newfoundland to BC to the Northwest Territories. In 2004 he and his future wife moved to Edmonton and have built a family and home here. After spending years in isolation in Labrador, Brian enjoys spending time with his family, taking in all that western Canada has to offer, even the Oilers.
Russ Johanntges
Technician
Russ accumulated thirty-five years of sales and marketing experience in the medical equipment industry before making a career change. In 2011, Russ earned an Information Technology Diploma from CDI College in Edmonton, Alberta. He is certified in TestOut PC Pro, CompTIA A+, and most recently Automate (2019).
Russ has happily spent the past nine years in the IT Industry as a computer technician. When Russ isn’t working or spending time with his family you can probably find him out on the golf course.
Penny Durocher
Web Developer/Technician
Penny is a graduate of the Digital & Interactive Media Design program at the Northern Alberta Institute of Technology. She is an expert in PHP, HTML5, JavaScript, SQL, CSS , CSS3, Joomla, WordPress and website styling.
Penny started working in the web industry after graduating from NAIT in 2007 and has served as the lead programmer on numerous projects and websites.
Penny has a beautiful daughter, Renee, in university and is a grandma to a handsome German Shepard/Rottweiler named Balto. She is an avid quilter and has recently enjoyed a new hobby of taking long walks while looking for her golf ball.
What our clients say
Quick To Resolve Our Concerns
The biggest benefit for us using EagleRock Computer is when we phone, we actually speak to someone and get prompt service. We have great experiences with them, EagleRock reacts quickly and resolves our concerns. We know very little about computers and they keep everything working smoothly.